Privacy Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Company refers to Alfatech Solution Sdn Bhd.
• Cookies are small files placed on your device by a website.
• Country refers to Malaysia.
• Device means any device that can access the website.
• Personal Data means information relating to an identified or identifiable individual.
• Service refers to the Alfatech Solution website and services.
• Usage Data refers to information collected automatically through use of the website.
• Website refers to the Alfatech Solution website.
• You means the individual accessing or using the website.

Personal Data

When you use our website, particularly when submitting an enquiry through our Contact Us form, we may collect information that can be used to contact you.

This may include:

• Name
• Email address
• Subject of your enquiry
• Information contained in your message
• Other information that you voluntarily provide to us

Usage Data

Usage Data may be collected automatically when you use the website. This may include your device's IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages and other diagnostic information.

The Company may use Personal Data for the following purposes:

• To provide and maintain our website and services.
• To respond to enquiries and requests submitted through our Contact Us form.
• To contact you regarding your enquiry or communication with us.
• To manage and respond to requests.
• To improve our website and services.
• To detect, prevent and address technical or security-related issues.
• To comply with applicable legal or regulatory requirements.

We may use cookies and similar technologies to understand how visitors use our website and to improve the website experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies

• Essential Cookies may be required for the website to operate correctly.
• Preference Cookies may be used to remember certain preferences where applicable.
• Analytics Cookies may be used where applicable to understand website usage and improve our services.

We may share Personal Data where reasonably necessary for the purposes described in this Privacy Policy.

• Service providers that assist us in operating and supporting the website.
• Business partners where necessary to provide requested services.
• Legal or regulatory authorities where disclosure is required by law.
• Other parties where you have provided appropriate consent.

The Company will retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information when necessary to comply with legal obligations, resolve disputes, enforce agreements and protect our legitimate business interests.

Your information may be processed at locations where the Company or its service providers operate.

Where Personal Data is transferred, the Company will take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy and applicable requirements.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred as part of that transaction.

Law Enforcement

The Company may disclose Personal Data when required by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Personal Data when necessary to comply with legal obligations, protect rights or property, prevent wrongdoing, protect personal safety or protect against legal liability.

The security of your Personal Data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure.

While we strive to use reasonable measures to protect your Personal Data, we cannot guarantee its absolute security.

Our website is not directed specifically to children, and we do not knowingly collect personal information from children without appropriate consent where such consent is required.

If you believe that a child has provided us with Personal Data without appropriate consent, please contact us.

Our website may contain links to websites that are not operated by us.

We strongly advise you to review the Privacy Policy of every website that you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of third-party websites or services.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and the "Last updated" date will be updated accordingly.

You are advised to review this Privacy Policy periodically for any changes.